Viral Video Alleges Delhi Restaurant Denied Entry Over Indian Attire—Owner Refutes Claim, Welcomes All Guests

A Delhi restaurant has become the center of social media debate after a video went viral claiming a couple was refused entry for wearing traditional Indian clothing. The incident allegedly occurred on August 3 outside Tobata restaurant in Pitampura, drawing widespread attention—including from Delhi minister Kapil Mishra and Chief Minister Rekha Gupta.

In the widely shared video, the couple alleges that they were denied entry specifically because they were dressed in Indian attire, fueling accusations that the establishment favored guests in western outfits. This sparked heated online discussions about cultural discrimination and inclusivity in Indian public spaces.

Responding to the allegations, Neeraj Agarwal, the owner of Tobata, categorically denied any such dress code policy. “These claims are completely false,” Agarwal said. “We welcome everyone—whether in a sari, suit, jeans, or any attire. There are no restrictions at our restaurant.” According to Agarwal, the real issue may have stemmed from a waiting period for a table, not the couple’s choice of clothing. “We have regular customers who come in saris and suits, including women over 50. I can even show you photos,” he added, offering evidence of Tobata’s diverse clientele.

The controversy escalated on social media, prompting tweets and statements from government officials. When asked whether he had been contacted by authorities, Agarwal replied, “Not yet, but I hope they listen to our side. I respect the complainant and invite her to try our food—my own wife prefers Indian attire at home.”

Despite the viral nature of the criticism, Agarwal made it clear he would not pursue legal action: “I would never file a defamation case. To me, customers are like gods.” In an effort to prevent future misunderstandings, the restaurant has posted a new sign at its entrance explicitly stating, “All Indian attire is allowed,” and providing examples such as saris and suits.

Agarwal mentioned he has not spoken with the complainants since the incident but emphasized, “They are always welcome back, and I’d be delighted to serve them.”

The incident has reignited broader discussions about customer service, cultural acceptance, and business accountability across India. Many netizens are calling for clear, welcoming policies at public establishments to ensure everyone feels included—regardless of what they wear.