Viral Video Gets Railway Clerk Suspended: Karnataka Passenger’s Frustration Exposes Negligence

Imagine standing in a long queue at a railway station, worried about missing your train, while the ticket clerk on the other side of the glass is blissfully talking on the phone, ignoring your repeated requests. “Just a minute, just a minute,” he says—but it’s already been 15 minutes.

This was the exact scenario at a railway station in Karnataka, and what happened next has sparked a storm on social media. A passenger, frustrated after waiting as the clerk kept saying “one minute” for over 15 minutes, decided to record the incident. The video clearly shows the ticket clerk—for this story, named C Mahesh—talking casually on his phone while a long line of passengers anxiously waits for their tickets.

Despite repeated polite requests from the passengers, the clerk continued to ignore them, asking them to keep waiting without any sense of urgency. One passenger finally lost patience and confronted the clerk, pointing out how long they’d already been waiting. Still, the clerk remained unconcerned and told them to wait even longer.

Unbeknownst to the clerk, his entire act was being captured on a mobile phone camera. What happened next is a classic example of the digital age’s power: the video quickly made its way to social media and rapidly went viral. Outraged viewers across the internet called the clerk’s behavior shameful, highlighting how similar attitudes can be commonly seen at many railway stations. Some even demanded regular checks and strict action against such negligent employees.

As the controversy grew and the video reached higher railway authorities, action was swift. It was revealed that a vigilant passenger had sent the video directly to the station master. The result: C Mahesh, the clerk in question, was immediately suspended for dereliction of duty by the officials of the Guntakal Railway Division.

This incident serves as a powerful reminder of two things. First, negligence in one’s duty will no longer be tolerated. Second, in today’s world, every common citizen armed with a mobile phone can bring any wrongdoing to light, ensuring greater transparency and accountability.

In the age of smartphones and social media, public vigilance is proving to be the strongest check against carelessness and misconduct in public services.