Viral Video Sparks Controversy: Delhi Restaurant Accused of Denying Entry Over Indian Attire, Owner Responds

A video taken outside Tobata restaurant in Delhi’s Pitampura has gone viral on social media, stirring controversy over alleged discrimination based on dress code. The incident, which reportedly took place on August 3rd, led to public outrage and prompted even Delhi minister Kapil Mishra and Chief Minister Rekha Gupta to take notice.

In the video, a couple claims they were denied entry into the restaurant because they were dressed in Indian attire. The accusation was that the restaurant only allowed guests wearing western clothing, which ignited a debate around cultural bias and discrimination.

Neeraj Agarwal, the owner of Tobata, responded directly to the allegations. “This is absolutely untrue,” he asserted. “We welcome everyone here—whether they are wearing a sari, suit, or western outfits. There’s no such restriction at our restaurant.”

Agarwal explained that the couple’s only grievance was the wait time. “I think they were upset because they had to wait for a table, not because of what they were wearing. We have always allowed guests in all kinds of attire, and our regular customers often come dressed in saris and suits. There’s no age group restriction either. Here, let me show you photos—some of our regular women customers wear traditional Indian clothing and are above 50 years old as well,” he added.

The situation gained traction when Delhi Minister Kapil Mishra tweeted about the viral video, and Chief Minister Rekha Gupta also took cognizance of the matter. When asked about whether the authorities have listened to his side, Agarwal said, “Not yet, but I hope they will. I respect Madam [the complainant] and even invite her to visit us and try our food. My own wife also prefers Indian attire at home.”

Agarwal also ruled out the option of filing a defamation case. “I won’t do that. Customers are like gods to me,” he said.

In the aftermath of the incident, while no major changes were made to the policy, Agarwal has put up an extra notice at the entrance, clearly stating, “All Indian attire is allowed,” and specifying examples such as saris and suits to avoid further misunderstandings.

When asked if he had spoken to the complainants again, Agarwal said, “No, but they’re always welcome back. I’d be happy to serve them a meal.”

Neeraj Agarwal concluded by reiterating that everyone is welcome at Tobata, regardless of their choice of clothing.

The incident has sparked fresh debate about inclusivity in public spaces and customer service attitudes in India, with many netizens demanding more clarity and fairness from businesses.